101 Tips: Signing Bonus

Knowing the value of your program ‘to a hotel’ is key to leveraging.  Are you coming at high season?  Do you have flexibility of destination or dates? Are you a ‘good fit’ [...]

Fair and Logical

On the whiteboard in my office are two words that I look at every day:  fair and logical.  As I work, I continuously ask myself and the person at the other end of the phone, if the situation is [...]

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