In Tips for bookings

Pending the style and culture of your meeting, you may need to ensure that you have a quiet environment to conduct your meeting. This is not a standard contract clause but rather one that you need to know about and add as required. This clause is separate from a construction clause while they are certainly related.

If the noise to the group is substantial, a determination must then be made that it is unreasonable for the group to bear it, or to bear it without compensation. This is a balancing process weighing the respective interests of both parties in the event one group is being too loud beside another. These sorts of situations are certainly not something the hotel wishes to resolve, so they carefully book according to the type of meeting a group is having. There are instances, especially in larger hotels, that even more than two groups are in-house, and instances where one group is having a break while the other is in session.

The hotel and client need to consider:

  • Extent and duration of the disturbance;
  • Nature of the harm;
  • Social value of the client’s use of his or her property or other interest;
  • Burden to the client for disturbance
  • Value of the hotel’s conduct and response;
  • Motivation of the hotel to mitigate the issue;
  • Feasibility of the hotel’s ability to have prevented the harm.

As always, fairness and logic prevail in these sorts of situations and often a simple request to ‘keep it down’ will suffice. Even having this clause in a contract makes both parties more aware of the need for a quiet environment and so the hotel will simply book the Scottish Highland Bagpipe Drum band for a different week.

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