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Without contracts or costs, we commit to your success, one meeting at a time.Hello! In the last while, I came across the NATO phonetic alphabet and I started to reflect on the phone calls that simply would have been a disaster if we had not used the international phonetic alphabet to navigate our way through. Being raised in a Dutch family and being one of the first French emmersion classes in Ontario has developed my ‘ear for accents’. This was especially important when I worked my way through college and university and cared for seniors who sometimes had enunciation challenges. In between college and universtiy, I travelled through Europe and marveled at the number of accents that I discovered for the first time. From that time on, identifying someone’s accent became good fun eh! To raise the bar on fun, I love when I speak Dutch and can stump someone on where I am from. In the highly densely populated country like the Netherlands, one only needs to travel 3-5 mintues by car to hear a dialect change and they love to know where you are from.  As much as an Easterner likes to know who you are related to!

Accents and culture can either be conversation static or comic relief as you both laugh at what you ‘thought’ the other person said. In dealing with meetings or travel, it’s kind of important to be precise. Arriving on the right day, in the intended destination is a good thing. Up until a few months ago, I’ve been making up my own words like ‘r’ for ‘rodeo’ instead of ‘romeo’ and thought it better to learn the international phonetic standard.

If 70% of communication is non verbal and we do 80% of our communication as text only, are we leaving something out? Often I need to hear ‘tone’ to put a conversation in context which is why the phone is still a crutial communication. You can hear someone smile on the phone. Hearing someone’s voice gives the conversation an additional context which certainly helps if you are in a discussion that requires clear understanding. (Like dealing with contracts worth many thousands of dollars!) While we would mostly agree the written word is faster to deliver and takes less of our time, making time for a phone call can propel the conversation.

It just occured to me that Morse Code is possibly the earlier version of texting. These last few months, I’ve been doing more video Skype for work. It’s not my comfort zone but in time like any form of communication, I’ll master it as what I do know for sure is…communication rocks! Go to our Facebook page, like us and tell us your favourite way to communicate.

Timely yours,
Brenda

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