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Howes 101In the spirit of timeliness, I thought we would discuss the topic of airport transfers because that is what I am working on today.The transfer from the airport to the hotel can be as varied as the quality of the stay.  My first time travelling to Orlando was a shock in that our ground transportation costs were 30% of our lift costs.  Then last year I returned for a conference and the arranged shuttle didn’t show up due to my flight delay, so I was forced to pay $100 US for a one-way trip to the hotel.

There are synergies that align with hotels and the ground transportation companies. Pending the size of your program and how important it is to you, ask the hotel if they can cover costs for your VIPs.  In the case of an airport that has some significant distance between destinations, this would be the time to ask.

Top Five Things to consider when dealing with a ground transportation company:

  1. History and working relationship with the hotel
  2. Reliability and trustworthiness
  3. Confirm payment method for your VIPs
  4. Type of vehicle you require
  5. Insurance

Having someone greet you upon arrival while holding up a sign with your name and then escorting you out to the awaiting car, is a great feeling and one that your VIPs will appreciate.

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