There are synergies that align with hotels and the ground transportation companies. Pending the size of your program and how important it is to you, ask the hotel if they can cover costs for your VIPs. In the case of an airport that has some significant distance between destinations, this would be the time to ask.
Top Five Things to consider when dealing with a ground transportation company:
- History and working relationship with the hotel
- Reliability and trustworthiness
- Confirm payment method for your VIPs
- Type of vehicle you require
Having someone greet you upon arrival while holding up a sign with your name and then escorting you out to the awaiting car, is a great feeling and one that your VIPs will appreciate.